Ordering & Shipping
Fenix Cosmetics strives to provide accurate product and pricing information, errors or misprints may occur. In the event a product is listed at an incorrect price or with incorrect information, Fenix Cosmetics shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Fenix Cosmetics shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fenix Cosmetics shall give you the option of either reconfirming your order at the correct price or immediately refunding your account. Payment made by a Credit Card is subject to the approval of the issuer financial institution and Fenix Cosmetics shall not be liable in any way if such financial institution refuses to accept or honor the credit card.
We accept payment by American Express, Visa, MasterCard, and Discover Card.
Shipping & Delivery
Fenix Cosmetics has chosen Federal Express courier services to ensure your products are delivered to you in a timely manner.
Most orders will be processed with 24 – 72 hours using standard ground shipping. Priority, Expedited, and Overnight shipping are also available for an increased rate.
Fenix Cosmetics’ orders are processed and shipped on business days only and does not process orders during weekends and holidays.
All orders are charged sales tax if applicable.
Fenix Cosmetics does not ship to P.O. Boxes.
At the moment, we ship our products all around the world to major countries.
Please note: International orders require special pricing according to the country shipping too. All shipping costs will be pre-approved by customer before shipment goes out by Fenix Cosmetics, Inc.