What Information Do We Collect?
When visiting the Site, you may provide us with two types of information: personal information you voluntarily choose to disclose that is collected on an individual basis, and Web site use information gathered on a collective basis as you and others browse the Site.
If you purchase a product or service from the Site, it will request certain personally identifiable information from you on its order pages. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, and expiration date); otherwise your order cannot be processed. Fenix uses this information for billing purposes and to fill your orders. If Fenix has trouble processing an order, then it will use this information to contact you.
If you choose to correspond with Fenix through email, Fenix may retain the content of your email messages, together with your email address and our responses.
How Do Fenix Use the Information That You Provide?
Fenix generally uses personal information for purposes of managing and expanding its business activities, providing customer service and making available other products and services to its customers and prospective customers. Occasionally, Fenix may also use the information it collects to notify you about important changes to the Site, new products and special offers.
Choice / Opt-out
Fenix may occasionally send you information on special offers, promotions or product updates by e-mails and/or regular mail. If you ever decide you no longer wish to receive these communications, you may opt-out of receiving those communications by contacting customer service at 877.336.4926 or writing to Fenix at the address below or by sending an e-mail with the subject line "Unsubscribe" to firstname.lastname@example.org.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it.
How Does Fenix Use Information It Collects from Cookies?
Cookies, in conjunction with Fenix’ Web server's log files, allow Fenix to calculate the aggregate number of people visiting the Site and which parts of the Site are most popular. This helps Fenix gather feedback in order to constantly improve the Site and better serve its customers. Cookies do not allow Fenix to gather any personal information about you, and Fenix does not generally store any personal information that you provided in your cookies. As such, Fenix treats information collected by cookies, and similar technology, as non-personal data.
Sharing Information with Third Parties
From time-to-time, Fenix may enter into partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that it thinks will be of interest to you.
In connection with such partnerships or arrangements, Fenix may also provide certain information to third parties if it has determined that the information will be used in a responsible manner by a responsible third party.
Fenix also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, Fenix’ partners, and other third parties, may have access to your personal information for use in connection with business activities.
As Fenix develops its business, it may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. Fenix may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
How Does Fenix Protect Your Information?
Secure Information Transmissions
Email is not recognized as a secure medium of communication. For this reason, Fenix requests that you do not send private information to it by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact email@example.com if you have any questions or concerns.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that Fenix collects online and maintains in its database by contacting Fenix. See the above contact information.
What About Other Web Sites Linked to Our Web Site?