Welcome to Fenix Cosmetics Online Store

Privacy Policy

Fenix Cosmetics (hereafter, “Fenix”) is committed to informing you about the information collected on its Web site and protecting information collected through its Web site.  As such Fenix has designed its Privacy Policy to help you understand how it collects and uses the personal information you provide and to help you make informed decisions when using the Web site, www.fenixcosmetics.com (hereafter, the “Site”), and all of the related services therein.

Contact Information

To request a correction or deletion of your private information, or if you have any questions and general comments about this privacy policy, please contact us: Customerservice@fenixcosmetics.com

What Information Do We Collect?

When visiting the Site, you may provide us with two types of information: personal information you voluntarily choose to disclose that is collected on an individual basis, and Web site use information gathered on a collective basis as you and others browse the Site.

Orders

If you purchase a product or service from the Site, it will request certain personally identifiable information from you on its order pages. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, and expiration date); otherwise your order cannot be processed. Fenix uses this information for billing purposes and to fill your orders. If Fenix has trouble processing an order, then it will use this information to contact you.  

Email Information

If you choose to correspond with Fenix through email, Fenix may retain the content of your email messages, together with your email address and our responses.

How Do Fenix Use the Information That You Provide?

Fenix generally uses personal information for purposes of managing and expanding its business activities, providing customer service and making available other products and services to its customers and prospective customers. Occasionally, Fenix may also use the information it collects to notify you about important changes to the Site, new products and special offers.

Choice / Opt-out

Fenix may occasionally send you information on special offers, promotions or product updates by e-mails and/or regular mail. If you ever decide you no longer wish to receive these communications, you may opt-out of receiving those communications by contacting customer service at 877.336.4926 or writing to Fenix at the address below or by sending an e-mail with the subject line "Unsubscribe" to customerservice@fenixcosmetics.com.


What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it.

How Does Fenix Use Information It Collects from Cookies?

As you visit the Site, it uses cookies to differentiate you from other customers. In some cases, it uses cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary.

Cookies, in conjunction with Fenix’ Web server's log files, allow Fenix to calculate the aggregate number of people visiting the Site and which parts of the Site are most popular. This helps Fenix gather feedback in order to constantly improve the Site and better serve its customers. Cookies do not allow Fenix to gather any personal information about you, and Fenix does not generally store any personal information that you provided in your cookies.  As such, Fenix treats information collected by cookies, and similar technology, as non-personal data. 

Sharing Information with Third Parties

From time-to-time, Fenix may enter into partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that it thinks will be of interest to you.

In connection with such partnerships or arrangements, Fenix may also provide certain information to third parties if it has determined that the information will be used in a responsible manner by a responsible third party.

Fenix also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, Fenix’ partners, and other third parties, may have access to your personal information for use in connection with business activities.

As Fenix develops its business, it may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. Fenix may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

How Does Fenix Protect Your Information?
Secure Information Transmissions


Email is not recognized as a secure medium of communication. For this reason, Fenix requests that you do not send private information to it by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact customerservice@fenixcosmetics.com if you have any questions or concerns.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that Fenix collects online and maintains in its database by contacting Fenix.  See the above contact information.

What About Other Web Sites Linked to Our Web Site?

Fenix is not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Additionally, Fenix makes no warranty or guarantee concerning the accuracy or reliability of the contents of other Web sites.  Links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, Fenix’ Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on Fenix Site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.  Also, please see Fenix’ Terms and Conditions regarding third-party links.

Your Consent

By using the Site you represent that you understand and consent to our collection and use of your personal information as described in this Privacy Policy. If Fenix changes its privacy policies and procedures, then it will post those changes on the Site to keep you aware of what information is collected, how it is used, and under what circumstances Fenix may disclose it. At any time you may request to view any and all changes and updates, via surface mail.

Changes

The Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the Site.